Unified Messaging with IXI-UMS
- With IXI-UMS as unified messaging solution, you receive - besides e-mails - also faxes, short messages (SMS) and voice mails within one user interface: directly in your inbox, like here in the example with Microsoft Outlook
IXI-UMS from serVonic is a modularly designed unified messaging software, which integrates the features Fax, Voice, SMS and remote inquiry into system environments like Microsoft Exchange or Lotus Domino.
serVonic Product Overview IXI-UMS Unified Messaging Server Software
- Faxserver (server-based sending and reception of faxes)
- Voice Mail System (voice box)
- SMS Server (sending and reception of short messages)
- Mobile Access to the messages by telephone (listen to the messages or having them read, OCR, TTS)
Integration Possibilities
Integration Possibilities
Unified Messaging as Integrated Solution for Common Messaging- and Groupware-Systems such as
- Microsoft Exchange Server 2013
- Microsoft Exchange Server 2010
- Microsoft Exchange 2007 Server
- Microsoft Exchange 2003 / 2000
- IBM Lotus Domino
- SAP-Systems via BC-CON (e.g. SAP R/3 / SAP ERP / SAPoffice / SAP Business Suite)
- Microsoft Dynamics NAV (formerly Microsoft Navision)
- SMTP-based mail systems like Sendmail, Postfix/Cyrus, OpenXchange, Sun Java Enterprise System
- Connection to MFP Multi Function Printers like Hewlett Packard HP MFP, Lexmark MFP
- Interface for own applications / FAPI (File API)
Installation Scenarios
Installation Scenarios
- Windows operating systems
- Unix/Linux environments
- CITRIX MetaFrame/Presentation Server, Windows Terminal Server
- Virtual machines: VMware GSX Server, VMware ESX Server, Microsoft Virtual Server
IXI-UMS and PBX's
IXI-UMS and PBX's
IXI-UMS can be operated with all usual PBX's (ISDN or IP-based), e.g. innovaphone PBX, Cisco CallManager, Siemens Enterprise Communications HiPath and Hicom .
Communication
Communication
TDM
- ISDN CAPI 2.0
S0 and S2M - Protocols: Public (e.g. DSS1), PBX-networking (e.g. Q-SIG)
- Hardware-Resources-Sharing with other services, e.g. RAS, Online
IP / VoIPconnect
- Signaling: H.323, SIP
- Voice over IP / VoIP:
G.711, GSM 6.10; G.729 - Fax over IP / FoIP:
T.38, SoftFax
Supplementary Services
- MWI
Message Waiting Indication – signaling of incoming messages – E-Mail, Voice, Fax, SMS - at the telephone
Highlights/Characteristics
Highlights/Characteristics
- Pure software solution (no specific hardware required)
- Suitable for on-premises and on-demand installation (inhouse-installation or hosting, provider, SaaS, outsourcing-variants)
- Single Store-architecture
- Flexible Connector-architecture
- High availability
Monitoring Tool IXI-Inspector and multiple-computer concept - Integration into company security concepts
- Client-Installation is not required
Operation possibilities with a lot of messaging clients
like e.g. Microsoft Outlook or Entourage (Mac) - Client Tools available / fax printer driver, Auto fax and mail merge fax integrated into Microsoft Word
- MDS Message Distribution Server
Automatic distribution (transport/routing) of incoming and outgoing UMS-messages to several systems by means of defined rules (primary/overflow) independent of network topology and site - Auto Attendant
Automatic telephone exchange - Realizing IVR-systems with IXI-UMS
Automatic IVR-systems on the basis of VoxML
Remarks
Not all the features and installation possibilities are available in all system environments. Product names are registered trademarks or trademarks of their respective owners.
