IXI-UMS Unified Messaging for SAP-Systems
for
SAP R/3 - SAP ERP - SAP CRM - SAPoffice - SAP Business Suite
- Flexible architecture for unified messaging: The IXI-UMS Connectors enable the integration of the solution into various system environments and complex IT-structures. That way, e.g. Microsoft Exchange Servers at the sites and central SAP-system at the head office of a company can be served with IXI-UMS as fax solution.
In order to send faxes via IXI-UMS directly out of the SAP-system, serVonic provides the IXI-UMS Connector for use with SAP® R/3®.
This Connector is certified by SAP for the interface SAPconnect / BC-CON and for the pager interface of SAP. Therewith, unified messaging features can be added to SAP-systems such as SAP ERP® or SAP CRM® or SAP Netweaver®.
The Connector takes care of the delivery of incoming UM-messages - faxes, SMS, voice mails - (from the IXI-UMS Kernel to the SAP-system) as well as for the transport of outgoing messages (from the SAP-system to the IXI-UMS Kernel).
As mail client for the administration of the UMS-messages, SAPoffice®, Microsoft Outlook® or IBM Lotus Notes® can be used, for example.
Characteristics
Unified Messaging with IXI-UMS for SAP-Systems
Due to the flexible architecture, IXI-UMS can be deployed as fax server or as unified messaging solution for SAP-systems very flexibly:
- Faxes for example can be sent directly out of the SAP-application, the sending reports to the IXI-UMS messages (successful/remote station busy, ...) however can be directly delivered to the user's Microsoft Outlook or IBM Lotus Notes inbox.
- IXI-UMS is suitable for homogeneous and heterogeneous IT-environments. The architecture enables the operation of the solution for central as well as for local structures:
for example for a central SAP-system and several Microsoft Exchange Servers. - IXI-UMS is multi-client-enabled.